Friday, September 12, 2008

Hurricane Ike & Windstream DSL in Kentucky *sigh*


Well, it could be worse, I could be evacuating Galveston in the anticipation of a huge, wet, and windy storm. But instead I'm living in Central Kentucky 45 minutes from the nearest shopping mall and have found myself without DSL.

I'm currently borrowing wi-fi from the allergist office where my daughter gets her weekly allergy shots. They think of everything, and thank goodness for that. Without an internet connection it's difficult to print orders, answer emails, update the online stores, and print shipping labels. So if you don't hear from me in the short term, please know that it's not for a lack of desire. It's for a lack of connectivity. I can still be reached by phone at my 800 number on www.anniehowes.com to answer all your questions regardless of which store you placed your order.

If anyone can enlighten me on why a storm in the gulf would be affecting my internet in Kentucky, I'd really like to hear from you!

3 comments:

Chris said...

I am having trouble with my Windstream DSL connection here in Florida today as well. I just spent 58 minutes on the phone trying to get answers from Windstream Technical Service and, as is ALWAYS the case with Windstream, after 40+ minutes I got some fellow on the other side of the planet that barely spoke english. Windstream customer service is absolutely the worst I have ever seen. Good luck with your connection. I think we will both need it.

Chris

WhimsybyMari said...

Annie I know we were glad not to live in Texas, but the damage that was done in KY is awful. Many of the crops are now considered a complete loss, corn fields have all been flattened by the winds. I hope your toe feels better, ouch.

Odannysgirl said...

We got it bad in Ohio too. Our power was out for 8-1/2 days! That wind storm that came through was terrible. Luckily our family and home are ok. I can't imagine being down at the Gulf Coast when it came through. Scary!